09 Sep 2010 
Support Center » Knowledgebase » How do I cancel my membership?
 How do I cancel my membership?
Article First off, we're sad to see you leave! If there's a reason that you're canceling or if you're unhappy with the site in any way, please let us know. We are always looking to improve the site and win back your business, so please let us know how we did.

You can cancel your membership at any time. We always give you access to the site for the entire time you paid for, so there's no need to wait until the last minute!
Make sure you provide at least 48 hours notice when canceling to avoid an unwanted charge.


To cancel your membership, you can do either of the following:
  • Contact the billing company that you joined with:
  • Contact our support staff and we will cancel your membership for you.
    • You can do this by registering yourself on this site and submitting a ticket, or contact one of our live support agents using the link to the right of this article.
    • To locate your membership, the more information you can provide, the faster we will be able to locate and process your request. We generally require two of the following:
      • Username
      • Email Address (the one you used when you joined the site)
      • Subscription id
      • and the web site of your subscription


Article Details
Article ID: 17
Created On: 05 May 2010 9:38 AM

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